BetVictor Cookie Policy

At BetVictor Online Casino, we are committed to being transparent about the technologies we use on our website and applications. This Cookie Policy explains what cookies are, how we use them across our platforms — including the BetVictor app, desktop site, and mobile web — and what choices you have regarding their use. By continuing to use our services, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website or use an application. They allow us to recognise your device, remember your preferences, and provide you with a more personalised experience. At BetVictor Online Casino, we use both our own (first-party) cookies and cookies set by trusted third-party partners to help us understand how our platform is used and to improve it for you.

Cookies can be either session cookies — which are deleted when you close your browser — or persistent cookies, which remain on your device for a set period of time or until you delete them manually. We use both types depending on the purpose they serve.

Why We Use Cookies

Our BetVictor Online Casino platform relies on cookies to deliver a secure, functional, and enjoyable experience. Specifically, we use cookies to:

  • Enable core functionality such as account login (BetVictor login), session management, and secure access to your account
  • Remember your preferences, language settings, and account currency selection
  • Process transactions securely, including deposits and withdrawals
  • Deliver relevant promotions, such as BetVictor bonus offers, free spins, and promo code campaigns
  • Analyse how visitors interact with our site and app to improve performance
  • Support responsible gambling tools and self-exclusion settings
  • Provide live chat support functionality, so you can contact us easily via BetVictor live chat
  • Detect and prevent fraudulent activity and ensure compliance with our legal obligations

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website and BetVictor casino app to function properly. Without them, services such as secure login, navigation, and payment processing would not work. We do not require your consent to place these cookies, as they are critical to the operation of our platform. These cookies support your BetVictor casino login experience and ensure session integrity throughout your visit.

Performance and Analytics Cookies

We use performance cookies to understand how users navigate our platform, which pages are visited most frequently, and where technical issues may occur. This data helps us improve the BetVictor online casino experience. The information collected is aggregated and anonymised — we do not use it to identify you personally. We may use third-party analytics services such as Google Analytics for this purpose.

Functional Cookies

Functional cookies allow our platform to remember choices you have made, such as your preferred language, region, and display settings. At BetVictor Online Casino, we use these cookies to personalise your experience on return visits and to maintain your account preferences across sessions. These cookies also support the delivery of relevant BetVictor bonus code promotions and casino offers.

Targeting and Marketing Cookies

We and our trusted advertising partners may use targeting cookies to deliver relevant promotions based on your interests and browsing activity. These cookies help us present offers such as the BetVictor 200 free spins promo code, the casino sign-up offer, and other BetVictor casino bonus code campaigns to users who are most likely to find them relevant. You may opt out of these cookies at any time via our Cookie Preference Centre.

Third-Party Cookies

Some cookies on our platform are set by third-party service providers who help us deliver certain features. These include our live casino provider (Evolution Gaming), game studios, payment processors, and customer support tools. Our BetVictor live chat functionality, for example, may involve third-party cookies to manage the support session. We do not control these cookies directly, and we recommend reviewing the relevant third parties' privacy notices for more information.

Cookies and the BetVictor App

Our BetVictor casino app — available for both iOS and Android — may use similar tracking technologies, including mobile identifiers and local storage, to provide equivalent functionality. If you use the BetVictor app, these technologies serve the same purposes as cookies on our desktop and mobile web platforms: they support login, session management, personalised content delivery, and analytics. You can manage app permissions through your device settings.

How to Manage Your Cookie Preferences

We respect your right to control how your data is used. You can manage your cookie preferences in several ways:

  • Cookie Preference Centre: When you first visit BetVictor Online Casino, you will be presented with a consent banner where you can accept all cookies or customise your preferences by category.
  • Browser Settings: Most browsers allow you to block or delete cookies through their settings. Please note that restricting cookies may affect the functionality of our platform, including your ability to log in or access certain features.
  • Opt-Out Tools: For analytics cookies, you may use browser plugins such as the Google Analytics Opt-Out Add-on. For targeted advertising, you can opt out through industry tools such as the IAB Europe's Your Online Choices platform.
  • Device Settings: For the BetVictor app, you can manage permissions through your iOS or Android device settings, including limiting ad tracking and location access.

Please be aware that if you disable or delete certain cookies — particularly strictly necessary ones — some parts of our service, including BetVictor casino login and bonus-related features, may not function as expected.

Cookie Retention Periods

Different cookies we place on your device are retained for different periods. Session cookies are removed automatically when you close your browser. Persistent cookies may remain for varying durations — typically between 30 days and 24 months — depending on their purpose. We regularly review our cookie retention periods to ensure they remain proportionate and necessary.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. When we make significant changes, we will notify you through our website or, where appropriate, by email. We encourage you to review this policy periodically. Continued use of BetVictor Online Casino following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise your privacy rights, please contact our support team. You can reach us via BetVictor live chat, available 24/7 through our website and app, or by emailing us at help@betvictor.com. For complaints, you may write to resolution@betvictor.com. We are committed to responding to all enquiries promptly and transparently.